Human Resources Manager - East Region

The Manager, Human Resources plays a key role in the recruitment, growth and development of it's East Coast retail store teams.  This successful individual will be a strong HR Generalist, with key experience in employee relations and performance management in support of our clients' business initiatives.  The HR Manager will work closely with the leadership and HR teams to help implement talent processes and practices.  Reporting to the Senior Manager, HR, the role will assist in enhancing business performance through organization design, alignment, accountability, culture shift and process improvement. 

Responsibilities: 

Evaluate employee relations issues at hand and advise the Manager of proper protocol.

Partner with the corporate attorney in ensuring the issue is being evaluated appropriately and handled in the best manner possible. 

Coach managers in dealing with performance management and employee relations issues. 

Ensure that managers are complying with appropriate protocol and procedures upon issuing corrective action documents or performance improvement plans, if necessary.  Review corrective action documents to be issued. 

Ensure all HR policies and procedures are being adhered to fairly and consistently. 

Follow-up on issues with managers as needed. 

Support an efficient and effective recruitment process, which is reflective of the client organizations' values and principles. 

Support the recruitment process with Talent Acquisition and Hiring Managers.  Create job descriptions and screen candidates, and ensure that the Hiring Manager is following the induction process and is prepared to welcome and integrate the new hire. 

Create a pleasant and memorable recruitment experience, providing the candidate with a compelling image of the organization. 

Manager and provide overall support throughout the Performance Management process.

Provide guidance to all managers throughout the Performance Management process and ensure that all necessary forms are completed in a timely manner. 

Provide overall support and advice in delivering performance management reviews. 

Provide guidance and support to the manager in building promotional business cases. 

Have thorough knowledge of Employee Benefit programs, FMLA guidelines, and company leave of absence processes in order to assist employees with inquiries and partner with the Benefits Manager on claims management.

Assist the Benefits Manager with annual open enrollment or other benefit programs as needed. 

Assist employees and management teams with payroll questions, and inquiries relating to payroll, direct deposits, E-time, earned time off, holiday pay, etc..

A minimum of 7 years experience in HR management, with skills in employee relations, recruiting, training & development, talent management and performance management.

College degree in a related area. 

Knowledge of state employment laws. 

Strong interpersonal skills in dealing with employees at all levels of the organization. 

Experience in fashion, luxury goods industry or retail industry preferred. 

Excellent negotiating and conflict resolution skills.

Strong verbal and written communication skills. 

Must possess strong customer service skills.

Ability to travel 40% of the time to all locations in East Region.